General FAQs

Default solution folder, feel free to edit or delete it.

I’m on a PC. How do I get to the server and my data?
PC Users can access files on the server by accessing the G Drive or H Drive shortcuts on their desktop, see below: Clicking on the G Drive will...
Mon, Jun 15, 2020 2:00 PM
I'm on a Windows PC. How can I create shortcuts?
Creating a shortcut on your desktop:  In our example, we’ll assume you want to create a shortcut to the “Conservation” folder and place that shortcut on t...
Mon, Jun 15, 2020 2:00 PM
Enable Screen Reading in MacOS
Fri, Nov 13, 2020 11:41 AM
Enable Accessibility Features for MacOS
Fri, Nov 13, 2020 11:44 AM
Using External Monitors With Your Mac
Thu, Nov 19, 2020 3:38 PM
Using External Monitors With Your PC
Thu, Nov 19, 2020 3:41 PM
How do I use a Meeting Owl Pro within a Conference Room?
Setting up the Owl Remove the Owl from the box Use the supplied USB cable to connect the Owl to an in-room computer or laptop via USB. Then use the...
Fri, Oct 8, 2021 9:53 AM
Using Microsoft Software Center to install Tableau Reader
Microsoft Software Center allows staff to install Windows based software at any time without assistance from Technical Support Services staff (TSS). This in...
Tue, Aug 16, 2022 9:17 AM
Create a "+" ARTIC email alias address
Google Workspace offers the ability to create additional "plus" email addressing to your ARTIC email account username (examples: shobson+TBD@artic...
Mon, Jan 10, 2022 9:42 AM
How can I get think-cell installed?
Open Software Center by clicking “type here to search” and entering “software center.” You will see a list of available software in the available soft...
Thu, Apr 25, 2024 12:17 PM