General FAQs

Default solution folder, feel free to edit or delete it.

How can I get started with Google Calendar?
To access helpful tips & info relating to Google Calendar, see Google's Google Calendar Help page.
Tue, Sep 25, 2018 at 1:22 PM
How can I get started with Gmail?
For tips & helpful info on using Gmail, including how to create labels and sort messages, please see Google's Gmail Help Center.
Tue, Sep 25, 2018 at 1:24 PM
How do I set my Out of Office reply?
For instructions on setting your Out of Office reply and turning it on, please see Google's documentation.
Tue, Sep 25, 2018 at 1:25 PM
How do I take a screenshot or capture a window on my screen?
Windows In Windows, you can use the Snipping Tool, which highlights sections of the screen and allows you to save it as an image. Search for Snipping ...
Tue, Sep 25, 2018 at 1:50 PM
How do I find my IP Address?
Windows On your desktop there is an application named FindMyIP. Double click on it and a small window will display with your computer's IP Address...
Mon, Oct 1, 2018 at 2:13 PM
How can I add a screen shot into the BODY of an email sent from Gmail?
Google instructions in adding inline images can be found at the following URL. https://support.google.com/mail/answer/148408?hl=en
Mon, Oct 22, 2018 at 9:03 AM
PDFs will only print with one page as portrait and the other landscape.
In the print dialog box make sure that the "Choose paper source by PDF page size" option is unchecked. This will allow the PDF to use the correct...
Wed, Oct 3, 2018 at 2:42 PM
Concur is rejecting my user credentials!
If you are unable to login or reset you Concur password the you must click the "Forgot your username?" link on concursolutions.com home page for a...
Wed, Oct 3, 2018 at 2:45 PM
Why am I not able to send or receive certain email attachments?
As a security measure to prevent potential viruses, Gmail doesn't allow you to send or receive executable files (such as files ending in .exe). Executab...
Mon, Oct 22, 2018 at 9:04 AM
I'd like to import or export my contacts from my ARTIC Gmail, how can I do this?
For instructions on importing contacts to your Artic Gmail or exporting them, see the following Google Help Article.
Mon, Oct 1, 2018 at 11:26 AM